Our PrePay rate allows you to pay as you use electricity. After depositing funds into your account, your balance is reduced as you use energy - giving you the ability to better manage both your energy usage and your budget.
Sign up over the phone by calling 1-877-506-3905.
New customers will need to provide:
You can sign up over the phone by calling 1-877-506-3905. If you’re a new customer, all that’s needed is your name, address and Social Security number (SSN), or a picture ID and proof of residency such as a phone bill.
Authorized Payment Locations are open evenings and weekends and are convenient to where you live, work and shop.
Find the answers to all your questions.
It's super easy! You can sign up over the phone by calling 1‑877‑506‑3905. If you're a new customer, all that's needed is your name, address and Social Security number (SSN), or a picture ID and proof of residency such as a phone bill. The PrePay Customer Care Team is available to assist you Monday - Friday from 7:00 a.m. - 5:00 p.m., and Saturday from 8:00 a.m. - 1:00 p.m.
A smart meter must be present. If your location doesn't currently have a smart meter, one will be installed after you enroll in the program. If a smart meter can't be installed, you will not be eligible for PrePay.
No. Customers with a deposit on their existing account will have the deposit applied to their PrePay account. The deposit will first be used to pay any outstanding balance(s). Any remaining funds will be used as a credit on your PrePay account.
We always strive to offer rate solutions that fit your needs and help you manage your budget. Browse the seven options below to learn which rate is right for you!